Amazing Care Counseling and Recovery Agency, LLC

This Privacy Policy describes how Amazing Care Counseling and Recovery Agency, LLC ("we," "us," or "our") collects, uses, and shares information when you visit www.amazingcarecr.com (the "Site"). This policy applies to information collected through the Site only. Protected health information collected during the course of treatment is governed by our Notice of Privacy Practices.

Information We Collect

Information you give us. When you submit our "Request Services" form or contact us, we collect your name, email address, phone number, the service of interest, and any details you choose to share in the message field.
Automatically collected information. Like most websites, our hosting provider may log standard technical information such as IP address, browser type, device type, referring page, and time of visit, for security and analytics purposes.
Cookies. We use a minimal set of cookies necessary for the Site to function. We do not use third-party advertising cookies.

How We Use Your Information

To respond to your inquiry and follow up about services;
To send you a confirmation email acknowledging your submission;
To maintain the security and reliability of the Site;
To comply with legal obligations.

We do not sell your personal information. We do not use it for advertising or share it with marketing platforms.

How We Share Information

We share information only with service providers strictly necessary to operate the Site and respond to inquiries (for example, our website host, database provider, and email delivery service). These providers are contractually required to safeguard your information. We may also disclose information when required by law.

Important: Email Is Not Secure

Communications submitted through the Site or sent by email are not encrypted end-to-end and should not be used to transmit sensitive medical, financial, or other confidential information. Please do not include detailed clinical information in your inquiry. To discuss treatment, please call us at (318) 202-3181 or schedule an appointment.

Data Retention

We retain inquiry information only as long as needed to respond to your request and for a reasonable period thereafter for recordkeeping. You may request deletion at any time by contacting us.

Your Choices

You may request access to or deletion of the information you submitted.
You may unsubscribe from any non-clinical email we send by using the unsubscribe link or by contacting us.
You may configure your browser to refuse cookies; the Site will still function.

Children's Privacy

This Site is not directed to children under 13, and we do not knowingly collect personal information from children online. Inquiries about adolescent treatment should be submitted by a parent or legal guardian.

Changes to This Policy

We may update this policy from time to time. The "Effective Date" above will reflect the most recent revision.

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